Job Title: Field Services Technician – Level 1


The Field Technician is responsible for performing tasks associated with installation and/or maintenance of digital communication equipment. Field Technicians perform new customer installations, service calls, de-installations, and network maintenance, among other projects. The successful candidate must be driven to learn new technologies and be capable of mastering tasks quickly, self-starting and dedicated to being part of a team.

Essential Duties and Key Responsibilities

  • Perform installations of microwave antennas
  • Installation of cameras (indoor and outdoor) traffic poles
  • Installation of wireless access points on non-penetrating mounts and inside of buildings.
  • Assemble and install non-penetrating roof mounts and wall mounts, cabinets and equipment racks
  • Cabling installation (run and terminate cables, including Cat5/6, DC power (low voltage) and fiber), PVC / flex conduit installation
  • Mount and align microwave radios
  • Install other connectivity equipment such as power supplies, routers, etc.
  • Understand TCP/IP and networking issues


Minimum Experience and Educational Requirements

  • High School Diploma or GED certificate
  • 1+ year of experience installing digital wireless equipment and/or related technical fields
  • Experienced with installing equipment racks, and grounding.
  • Microwave and wireless radio frequency experience
  • Strong Network troubleshooting skills
  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Strong organizational and planning skills, and capable of managing several complex tasks at a time
  • Excellent interpersonal and communication skills both written & verbal
  • Strong customer service skills
  • Must be a team player and accept instruction
  • Ability and willingness to travel frequently – up to 40%
  • Ability to work outdoors in all weather conditions and altitudes
  • Ability to lift 50 pounds regularly
  • Ability to work from lift/bucket truck platform up to 80′ (may require up to 100’ – IL)
  • Ability to work on rooftops two stories and above


Certifications, Licenses and Additional Requirements

  • Required to be on a rotating 24/7 on-call system support schedule
  • Daily driving and maintenance of company vehicle (may include bucket trucks)
  • Must maintain a valid driver’s license with a safe driving record
  • Must be able to obtain a DOT Medical Card
  • Must have or be willing to obtain OSHA Construction Industry 10-Hour DOL Card
  • Must have or be willing to obtain CPR/First Aid Certification
  • May be required to obtain a bucket truck or aerial lift certification
  • Must be able to pass a background check and drug test


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