What Our Customers Are Saying:
“This letter is to inform you and your staff of my satisfaction with the services and work performed by Scientel Solutions at White Eagle Golf Club. Your thorough evaluation of the club’s network and wi-fi deficiencies within our amenities confirmed our need to upgrade and rebuild our network.
From the very beginning, your knowledgeable staff displayed a work ethic that is second to none. The quality of work was not only performed as agreed upon in our initial meetings, but your team went above and beyond to accommodate our club hours of operation, without any interruption to our valued members. Your team was personable and professional while performing the highest quality of service to fit our needs. The continued follow-up from you regarding our satisfaction with our service and the performance of the network shows that Scientel is committed to providing unparalleled client support and maintenance.
White Eagle Golf Club thanks you for your quality of service and I look forward to our partnership going forward.” — Paul Geallis, CCM, General Manager/COO, White Eagle Golf Club
“It is not often that we take the time to praise individuals for their great work. We often tell them out in the field as the job is being completed, but rarely does this info get relayed to the managerial or executive level. It is because of a very positive experience that I am writing to let you know that your team did a great job on completing our project. In particular, Lou Martinez, Bruce Homoya, and JR Low did an outstanding job and went above and beyond expectations to complete our project as requested and on time. From the minute they arrived, they began to tackle the problems that were encountered, resolved the issues and made our system work despite the field changes made on the fly. One of these changes was the addition of a subscriber module to our Emergency Operations Mobile Command Center. This was not something that your guys were expecting but nonetheless, were able to connect this new location and our Emergency Operations team was able to stream video from the intersections that were affected due to the increased traffic from the Texas Valero Open Golf Tournament.
Because we are a small entity, customer service and support are very important to us and that makes it a high priority in the selection of our vendors. We also rely on their expertise for best practices and value engineered solutions that will ultimately help us find and create efficiencies. Scientel Solutions has encompassed all of these qualities and has helped us to reach our goals. I look forward to our continued relationship and highly recommend Scientel for outdoor wireless solutions and networking needs. Thanks and pass this on to your staff.” – Tony Vasquez, Division Chief, Bexar County Public Works